Contact: info@theismgroup.com or call: +1 (800) 727-3574Welcome, Guest

Customer Service

Title Publisher Enrolment Duration Training Time
Challenging Customers Pathway Training Learning Planet 6 months 2 Hours
Customer Service - Angry Customers Engage in Learning 6 months 38 Minutes
Customer Service - Exploring Needs Engage in Learning 6 months 34 Minutes
Customer Service - First Contact Engage in Learning 6 months 30 Minutes
Customer Service - Matching Needs Engage in Learning 6 months 30 Minutes
Customer Service Basics Vado 6 months 3 hours 30 minutes
Customer Service Essentials Engage in Learning 6 months 40 Minutes
Customer Service Knowledge and Attitude Engage in Learning 6 months 30 Minutes
Customer Service Management Vado 6 months 4 hours
Customer Service Skills Pathway Training Learning Planet 6 months 2 Hours
Handling Complaints Engage in Learning 6 months 48 Minutes
Handling Complaints MTD Training 6 months 25 Minutes
Satisfying Challenging Customers Engage in Learning 6 months 34 Minutes
The Balance Between Sales & Service MTD Training 6 months 25 Minutes
The Importance of Customer Engagement MTD Training 6 months 25 Minutes
The Importance of Product Knowledge MTD Training 6 months 25 Minutes
Understanding Different Customer Behaviours MTD Training 6 months 25 Minutes